proofers.co.uk review and discount
I paid little, I got little – no surprise… Nice customer support, but no short turnarounds available.
What this website offers is editing and proofreading services, as well as formatting and paraphrasing. It’s very nice of them to have provided the description of the services, so that it’s very clear what you order. Overall impression I got of the website was pleasant, I could find answers to the questions I had, and I basically did not experience problems with technical functionality.
Their customer service is worth appreciation – they work 24 hours a day, every day. And I could reach them in chat, on the phone, and by email. Excluding certain individuals, support representatives are polite. I think couple of times I contacted support agents who were not in a good mood.
Their order form is plain and simple. It’s only required to indicate the word count, deadline, and type of service. I ordered academic proofreading. My paper had about 1000 words. So with 96-hour deadline, I had to pay £12 in all. As additional options, they offered me plagiarism check and formatting, each at £3 per 1000 words. But I did the formatting by myself and I wasn’t going to pay for plagiarism check, it’s outrageous I think. Oh yeah, another thing about this website – there is a minimum spent amount, which is £12. So basically ordering short papers is not beneficial because you will still have to pay £12 even if the actual price appears to be lower than that.
The shortest turnaround is 48 hours, the longest is 96 hours. So they need reasonable amount of time, however, they can’t handle urgent orders, which is very strange for a company that works round the clock. Why not let customers order at short notice?
I paid little, I got little – no surprise. I can only blame myself for that. After the proofreading, I still found some inconsistencies and some of the corrections were not accurate. So I had to amend my paper a bit afterwards. Well I got the lesson.
Nice customer support, but no short turnarounds available. And just once again, I was reminded that there is no such thing as a free lunch – it’s simply impossible to get the outstanding job at a low cost.